08Direct
Telecoms regulator Ofcom has confirmed that they plan to change the way some non-geographic numbers are charged, making it clearer for consumers to understand call charging rates. As it stands, the current charging system can be unclear for consumers to know how much it would cost to call various non-geo number ranges, so these changes…
read moreSmall businesses have been choosing to use non-geographic numbers for years as it gives them a nationwide presence. But how, and why, does using a non-geographic number help you gain the trust of your customers? So you’re a start-up business based in a small town and you believe your location is hindering your business’…
read moreMaking sure you and your staff present a professional image on the telephone is hugely important. Once you have set up your new free 0844 business number from 08Direct.co.uk, your telephone manner could be the deciding factor on whether a potential customer chooses your company, or gets you that all important best price from a…
read moreSteve Jobs’ passing was rightly lamented in the world’s media, but I wonder how many people will note the passing of Dennis Ritchie? Far fewer, I’ll bet, but arguably he was many, many times more important to IT innovation than the Apple founder. Ritchie’s software creations and their direct descendants run pretty much everything we use…
read moreAs a business owner, I bet you get several calls a week from companies promising to upgrade your office technology with revolutionary new systems that will transform the way you work. But when you take the plunge and install this technology, you find that these claims were overhyped, or certainly premature, as the technology fails…
read moreI have to confess that I didn’t really want to write this blog, because I fear that I am now contributing to the self-fulfilling prophecy that says we are talking ourselves back into recession again… We, as business owners and managers, need confidence. Confidence from our customers. Confidence from the banks. Confidence from our suppliers.…
read moreIf you visit a McDonalds drive through you’ll notice they now have signs advertising contactless payment. And Barclaycard ran a huge promotional campaign, including an iPhone game, about contactless payment too (remember the waterslide through the city?). So, it is little surprise that Google, one of the greatest innovators of our time has gone into…
read moreFacebook’s f8 developers conference takes place today and there are plenty of rumours flying around about what the social network has up its sleeve. In just over a year, Facebook has gone from 350 million users to more than 750 million, so, although to most of us, a developers conference is about as interesting as watching paint…
read moreSony has launched its ‘Playstation Phone’ but is it any good for communicating?
read moreHaving a strong product range, snazzy website and telephone infrastructure is a great way to increase response rates…..but what makes the sale and keeps customers coming back…..? What makes a good call centre UK? So, you have developed your business, employed new staff members and have your free non geographical number set up. Customer service…
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