08Direct
What Is A Surcharge? A Surcharge is an additional fee to the costs of a good or service which extends outside of the initially quoted price. As surcharges extend beyond the quoted price, they are classified as hidden fees. The rate is often found in the small print of contracts and outside of the quoted…
read moreNow that everyone’s firmly back up and running after the Christmas break, it’s likely that you’re looking ahead to the New Year and feeling ambitious about what lies ahead. If you spent last year building your business or if you’re still in the process of doing so, it may be that you want to push…
read moreHave you started yours yet? Save yourself a trip out in to the cold busy streets and join the other 56 per cent of shoppers who are planning to do their Christmas shopping online this year. Over £10bn of spending is expected to be up for grabs by online retailers as over half of consumers…
read moreUnsurprisingly, 91 percent of UK consumers say that they have been annoyed by cold sales techniques. Cold sales calls were found to be the worst offenders at 74 per cent and PPI calls being close behind at 71 per cent. Other forms of cold communications were found to be marketing text messages, irrelevant online ads…
read moreNew measures aimed at enhancing and clarifying consumer rights have been unveiled today by the UK’s Consumer Minister Jo Swinson. Introduced to streamline the overlapping and complicated areas of existing consumer based legislation, the proposals in the new draft Consumer Rights Bill will also help to boost the country’s economy by £4 billion. At the…
read moreTelecoms regulator Ofcom has confirmed that they plan to change the way some non-geographic numbers are charged, making it clearer for consumers to understand call charging rates. As it stands, the current charging system can be unclear for consumers to know how much it would cost to call various non-geo number ranges, so these changes…
read moreConsumers will have no excuse to be not spending at small businesses anymore after PayPal has introduced its new chip and pin device. This is great news for smaller businesses, as it means that even at the most basic level of trading, businesses owners will be able to offer Paypal as a payment method. This…
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