Posts Tagged :

0800 number

Give an hour to help others get connected

As you’re reading this you’re clearly already online and pretty-well versed in using the internet. After all, as much as we love our blog, if you are looking for something to read and don’t know much about t’internet, you’re more likely to buy yourself a novel from best seller charts, than seek out our daily…

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Backroom boys – who does what and how does all the technology work?

Have you ever wondered how all of your telecoms technology works and who makes it all happen? One of 08Direct’s technical experts, David Shields, explains all here – and don’t worry, it is all in English so you don’t need a degree in engineering to understand it. So, you use our telephone numbers. Thank you,…

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Big businesses look to SMEs for marketing inspiration

David and Goliath. The FA Cup third round. There are plenty of examples of small triumphing over big, but in business, it is generally accepted that larger is better. Bigger budgets, more resources, greater power and higher profile brands are all the things that most small business owners have traditionally coveted. But this situation may…

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Crisis management – a lesson from BlackBerry

There can be few people who didn’t hear about BlackBerry’s massive service problems last week. A faulty switch at a datacentre left customers unable to use the messaging and web browsing services on their handsets. Initially, BlackBerry tried to play it down, giving little information to the press and customers except short statements saying that…

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