What is Number Translation? What Numbers Fall into the Number Translation Category? Business Benefits of Number Translation.

Many telecoms companies now supply number translation services, which is a method of routing telephone calls to another hidden mobile or fixed line number.

The service relates to numbers beginning with 07, 08 or 09 and are non geographic numbers, meaning they are not fixed to a specific location. They therefore benefit businesses with several locations, as instead of providing one number for each location, a non geographic number translation allows multiple locations to be accessed through one fixed number.

Number translation allows calls to be routed to specific lines dependant on the time of day, day of the week or location. Virtual non geographic numbers will connect to a standard host number.

Ofcom states “NTS enable calls to 08 and 09 non-geographic telephone numbers to be used by businesses and other organisations to provide a wide range of telephone services e.g. pay-as-you-go dial-up internet access, telephone banking, tele-voting and business contact services.”

070 Numbers

070 numbers are used as a personal numbering service, allowing end-users to be contacted using a single telephone number and to receive calls at almost any telephone number.

09 Numbers

09 numbers are premium rate phone numbers and are often seen attached to premium rate services, such as chat lines.

08 Numbers

08 numbers fall in various categories, including local rate, national rate and freephone numbers, Local rate being 0844 and 0845 numbers; national rate being 0870, 0871 and 0872 numbers. 080 numbers are freephone numbers, meaning customers can contact a business/company with the full charge of the call resting with the receiver.

Benefits of Call Routing and Non Geographic Numbers

Provides a large company image

Provides a national presence

Fully portable when changing locations or landline numbers

Non disclosure of company location

Increase response rates

Increase sales

Allow marketing campaigns to be monitored

Improved call efficiency