08Direct
How important is your customer service to the success of your business? The answer? It’s vital. ‘Customer service is so important to overall business success. We deal with a lot of businesses and we know just how important it is to build good relationships with our customers. We have people approaching us all the time…
read moreSmall businesses have been choosing to use non-geographic numbers for years as it gives them a nationwide presence. But how, and why, does using a non-geographic number help you gain the trust of your customers? So you’re a start-up business based in a small town and you believe your location is hindering your business’…
read moreBusinesses are being encouraged to take advantage of ‘cloud services’ because they not only aid business efficiency, but they also improve profitability. Having all of your business documents and software stored somewhere on the internet, ready for you to pick out at any time, may seem a little risky at first, but more and more…
read moreConsumers will have no excuse to be not spending at small businesses anymore after PayPal has introduced its new chip and pin device. This is great news for smaller businesses, as it means that even at the most basic level of trading, businesses owners will be able to offer Paypal as a payment method. This…
read moreIncreasingly we are speaking to customers who want to build a social media presence, but either don’t have the knowledge or don’t have the time to successfully implement it. We also hear that many people lack the confidence to do it out of fear of making mistakes. For us, the main reason you may choose…
read moreA new survey undertaken by the Warwick Business School has found that over half of UK SMEs in the UK have done no product innovation in the past three years. With the UK economy producing virtually no growth, it is more important than ever to be constantly reviewing how you supply products, and the costs involved…
read moreAt 08Direct many of our customers are brand new businesses that people are setting up and operating from home. The reasons behind doing this could be due to you having a great business idea you want to run with or a change in circumstances due to the economic climate. Either way, like all new and…
read moreOften a telephone call will be the first contact a potential customer will have with your company, therefore it is vital to get it right. That first conversation can go a long way to winning new business. Here an 08Direct we have created a top 10 points to avoid customers hanging up, which will potentially…
read moreRead our top tips for getting on board with modern technology
read moreMore UK businesses than ever are offering customers free wifi access while using their services
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