08Direct
As a business owner, I bet you get several calls a week from companies promising to upgrade your office technology with revolutionary new systems that will transform the way you work. But when you take the plunge and install this technology, you find that these claims were overhyped, or certainly premature, as the technology fails…
read moreHowever advanced technology gets, a phone call is often the most effective way to communicate. This is perfectly illustrated by the couple from London who became trapped in a remote ravine in the Amazon jungle. The pair, aged in their 60s, became trapped after their motor home left the road 200 miles from the nearest…
read moreToday is the the day that the US Senate is voting on a bill to save America’s economy by increasing its debt limit by $2.4trillion. Now as someone who works for a telecoms business, I like long numbers but in this case I had to write trillion as I didn’t want to type out all…
read moreResearch In Motion, BlackBerry’s parent company had a bad week last week. RIM’s quarterly profit dropped and it missed its revenue forecast, forcing it to slash its outlook for the future. This announcement sent its shares plummeting as investors were clearly unimpressed. Considering BlackBerry’s widespread use in the business market and in-roads into the youth…
read moreAs a new start-up which helps business people to connect and also promotes the benefits of good business practice, Bloom in Business was keen to present an ultra-professional image but without the high start-up costs usually associated with advanced call management services. They also needed to replace individual mobile numbers with a single number that improved their efficiency and gave them a national presence.
read moreWhat is IVR Telephony? IVR telephony relates to Interactive Voice Response solutions. This is a telephone system where by a telephone interacts with an associated database through a touch-tone keypad or voice response. This allows the extraction or input of information into the system. IVR telephony is used often in everyday life, common uses are…
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