08Direct
Ofcom have announced important changes to the way callers are charged for calling all 084 numbers (such as 0844 and 0843) and 087 numbers (such as 0871 and 0870). The changes are being actioned following consumer research which has found that the public are often left confused by the call chargers to these numbers. The…
read moreWe’ve noticed some confusion recently amongst the media, businesses and consumers alike about the charging mechanisms of 08 numbers and the terminology that goes alongside. We’ve decided to put our expertise to good use and put together a guide to clear up any confusion about how much your phone calls actually cost. Premium rates –…
read moreYou’re setting up your business, you’ve got your finances sorted, your business plan is in place, your website is set up and you’re ready to begin. But what about your telecoms? It’s one part of a business that is vital to have in place but is rarely reviewed, you usually choose a package or system…
read moreIt’s been busy here in the 08 Direct office over the last couple of weeks as we’ve been putting the finishing touches towards the preparation for our stand and seminar at the Business Start Up Show, which will be held at the end of this week on 6th and 7th June at the Excel in…
read moreNHS England has vowed to tackle the controversial use of 0844 numbers for GP surgeries following repeated calls for the use to be stopped. Rules were introduced in 2011 which stated that calls to GP surgeries must not exceed the cost of local calls, but it has been confirmed that a number of practices around…
read moreTelecoms regulator Ofcom has confirmed that they plan to change the way some non-geographic numbers are charged, making it clearer for consumers to understand call charging rates. As it stands, the current charging system can be unclear for consumers to know how much it would cost to call various non-geo number ranges, so these changes…
read moreSmall businesses have been choosing to use non-geographic numbers for years as it gives them a nationwide presence. But how, and why, does using a non-geographic number help you gain the trust of your customers? So you’re a start-up business based in a small town and you believe your location is hindering your business’…
read moreAt 08Direct we specialise in providing a wide range of businesses with complete inbound call solutions. By choosing to work with us you don’t need to worry about credit checks or setup fees, and all new customers will receive our FREE Call Management Package worth £199. We offer a full range of 08 numbers, including…
read moreMaking sure you and your staff present a professional image on the telephone is hugely important. Once you have set up your new free 0844 business number from 08Direct.co.uk, your telephone manner could be the deciding factor on whether a potential customer chooses your company, or gets you that all important best price from a…
read moreOfcom has confirmed that rollover contracts, which tie landline and broadband customers into repeated minimum contract periods unless they opt out, will be banned from December this year. The contracts, also known as Automatically Renewable Contracts (ARCs), roll forward to a new minimum contract period – with penalties for leaving – unless the customer actively…
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